The report, which also involved Cardiff University and the Institution of Occupational Safety and Health (IOSH) in the UK, found terminal operators had policies aimed at maintaining high standards of health and safety. But, despite the good intentions, employees’ experiences often suggested they felt at risk in the workplace.

“Among the drivers of corporate approaches to health and safety taken by companies studied, two were particularly influential: a high-profile, boardroom commitment to ‘zero harm’, and a strong behaviour-orientated approach to the operation of terminal-level arrangements,” the report said of the employers’ strategy.

However,