The "new norm" of a data-driven, digital shipping industry is being reshaped daily by new technologies, mindsets, skill sets, expectations and regulations. Increasingly, strategies executed in all these areas are balancing data and experience-driven decision-making.
This is important because people can and will continue to play a pivotal role regardless of machine learning or unmanned, autonomous vessels. Despite how fast the technology evolves or how quickly we adopt it, the new norm is ultimately about people.
